a full-service copywriting studio

Designing brand voices that defy the genre of their industry.
Learn more about Lexicon Copy Co.
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noun, def.

a full-service copywriting studio

Using pop culture, art, history, and literature to inspire unforgettable messaging.

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DEFY GENRE, BUILD CHARACTER

DIFFERENTIATING YOUR BRAND STARTS WITH GIVING IT A VOICE

A
beauty line
NOUN
that
feels like a first date.
DESCRIPTION
A pair of pink high heels sitting on top of a wooden floor.
Hopeful
A woman with curly hair putting on lipstick.
exciting
A table topped with makeup and a mirror.
MAGNETIC
INTIMATE
A red lipstick sitting on top of a table next to a glass.
fresh
A woman sitting at a table with a glass of wine.
CELEBRATORY
A
finance app
NOUN
that
sounds like a friend.
DESCRIPTION
A woman laying on top of a bed next to a laptop computer.
CLear
A person's hand holding a one dollar bill.
altruistic
A group of people standing in front of a laptop computer.
personable
A woman in sunglasses holding a bunch of money.
ENCOURAGING
A woman holding a bunch of money up to her face.
CLEVER
A man sitting in front of a laptop computer.
engaging
A
photography studio
NOUN
that
vibes like a night club.
DESCRIPTION
A group of people standing in a room.
trend setting
A woman standing in front of a wall of lights.
avant-garde
A woman in a black leather jacket pointing at something.
DARING
A couple of women standing next to each other.
HIGH ENERGY
A woman standing in the dark with her hand on her hip.
exclusive
A man holding a camera in front of a red light.
cutting-edge
A
coffee shop
NOUN
that
feels like coming home.
DESCRIPTION
A woman with a straw in her mouth.
CONVERSATIONAL
A woman sitting at a table drinking a cup of coffee.
Inclusive
Warm
A woman taking a picture of herself in front of a coffee shop.
Welcoming
A cup of coffee and a plate of cookies on a table.
Familiar
A man sitting at a table drinking from a cup.
Comforting
A
boutique hotel
NOUN
that
acts like a private butler.
DESCRIPTION
A wooden tray with a bottle of lotion and a soap dispenser.
Elevated
A woman wearing a face mask and holding a suitcase.
Supportive
A room with a counter, chairs and a mirror.
UNCONVENTIONAL
A woman with curly hair sitting at a table.
DECADENT
A person holding a spoon over a drink on a tray.
Thoughtful
A man sitting at a table with a glass of wine.
Detailed

STEP ONE? IGNORE WHAT YOUR INDUSTRY "SHOULD" SOUND LIKE.
Because, truth be told, things are getting awfully predictable out there.

Like the SaaS brands that promise to “redefine” and “reimagine” what’s possible.
Or the luxury labels offering “elevated experiences.”

When our brand voice falls in step with our industry, not only are we boring our audience, we’re making it impossible for them to know that we are right for them.

At Lexicon Copy Co., “boring” isn’t a valid option.
By taking inspiration from the world of art, pop culture, literature, and history, we’ll create a refreshingly distinctive verbal identity that captures and keeps the attention of the people you’ve always wanted to serve.

Humans are nuanced. Your brand can be too.

Catch their eye.
Keep them reading.

After that, anything is possible.

“My brand has its own voice that people will be able to recognize for a long time. Prepare to get to know your brand in a way you couldn't have imagined.”

Rubeena || Artist & E-Commerce Brand Founder

Copy that makes you instantly recognized,
well-loved,

and highly recommended.

"She brings the depth, precision, and creative insight that brands need to truly stand out. Her copy gives our projects that extra layer of impact that makes brands unforgettable."

Maria || Creative Director

Your vision & values:
consistently conveyed

and gorgeously expressed.

"Zoie has this unique ability to dive into the essence of a brand. In just two conversations, she managed to draw out more insights and depth from me than any business exercise I've ever participated in.”

Leyonna || Service Provider

MESSAGING STRATEGY & COPYWRITING SERVICES

Tell a consistent brand story in a voice that is unmistakably yours 

Welcome to Lexicon Copy Co.'s library of services-- where we'll design a distinctive brand voice, and then infuse it into every single chapter of your client experience. Product suite to packaging insert. Website to welcome sequence. Booking email to brand activation.

In other words: from prologue to epilogue (and everywhere in between.)

character

The brands that capture our attention and win our loyalty aren't just companies --they're characters.

VOL. 1: MESSAGING STRATEGY | BRAND & PRODUCT NAMING | COPY AUDIT RETAINERS

Think about the ad you can recite from memory.
The makeup brand that sounds like they could be your best friend.
The oat milk that has absolutely no business being that funny.

The brands whose voices live rent-free in our minds don't get there by accident. They’re there because they’ve evolved from a business serving a need to a character we connect with.

Every brand story needs a protagonist. VOL. 1 is where we'll meet yours.

content

Organically building the kind of connection and trust that no amount of paid ads can buy.

VOL. 2: CONTENT MARKETING RETAINERS

Quality content is like a great conversation.
Great conversations have a way of turning into long-term relationships.

Every time your audience sees valuable and delightfully readable content in their searches, in their inboxes, and on their feeds — they're mentally engaging in a discourse with your brand.

An engaged audience is an invested audience.
And once they’re invested, it’s not a matter of if they become a customer, but when.

conversion

Copy that's a delicate blend of research, psychology, technique, ethics, artistry, and darn good writing.

VOL. 3: CUSTOM WEB COPY | PRODUCT SUITE COPY

A growing brand doesn't need to make sales. It needs to make customers.
A sale happens once. But when your target audience hears your brand speaking their language, using their humor, and telling a story they want to be a part of?

They buy, they buy again, and they tell a friend.

Conversion is what happens when you find out what your audience needs to hear, and tell them in a voice that keeps them glued to the page.

culture

If your brand experience doesn't end with "add to cart," your brand’s messaging shouldn't either.

VOL. 4: CANNED EMAILS | PACKAGING COPY | DIGITAL PRODUCTS | BRAND ACTIVATIONS

Brand loyalty? That happens after the initial sale, not during it. That’s why iconic brands speak to their existing customers just as intentionally as they do to potential ones.

Brand experience copy brings a brand’s voice past the transaction to create a full, rich, end-to-end experience. It strengthens relationships into communities, and turns happy buyers into brand ambassadors.

When done well, even a lowly packaging insert or canned email can carry the torch of your brand's culture.

Zoie Callihan

Brand Voice Designer, Messaging Strategist, Creative Copywriter

AND I'M HERE TO SAY THAT WHOEVER TOLD YOU YOUR MARKET WAS “TOO SATURATED” SIMPLY WASN’T THINKING CREATIVELY ENOUGH.

See, your business isn’t really a business. It’s a delightfully captivating character with its own origin story, values, and voice. Or -- it should be.

When you’re looking to turn your brand into a into a fully-developed, well-written, scene-stealing protagonist, you need someone who can wear a lot of hats.

Fortunately? I have always looked great in hats.

Whether it’s my academic’s zest for analysis, my author’s grasp of narrative, my artist’s knack for invention, or my strategist’s eye for CX: I’ll be using all my technique to bring your brand off the page and get it firmly stuck in your ideal client’s mind.

No matter how crowded the industry, every character has an audience. And if yours isn't laughing out loud, making a beeline for the "share" button, or desperately trying to remember their CVV code by the time we're done?

Well. Then I’ll eat my hat(s).

step into my office

HOT OFF THE PRESS:

Grab a copy of The Lexicon Gazette

Articles for word nerds, brand geeks, and the copy curious.

What does the movie Titanic teach us about brand messaging? Is it really possible to convince someone to buy from you? How do you navigate a brand identity crisis? And did you know that there's a Wal-Mart MUSEUM?

From the entertaining to the ethical and back again, it's The Lexicon Gazette: delivered to your inbox or available in (digital) print.

USING ARCHETYPES IN MARKETING TO AVOID DISASTER AND ATTRACT AN AUDIENCE
 - 
When you understand brand archetypes, you unlock a criminally easy way to steer clear of marketing disasters and to put your brand miles away from your competition. But don't take my word for it.
READ MORE
YOUR BRAND'S IDENTITY IS NOT YOUR IDENTITY
 - 
How and why to put some much-needed personal space between you and your brand, and why your copy shouldn't sound like you.
READ MORE
YOUR BRAND POSITIONING STATEMENT NEEDS TO PULL ITS WEIGHT
 - 
If you can't articulate your positioning, sooner or later, you won't have a business to position. Your brand positioning statement doesn't have to be revolutionary, but it does need to be written very carefully.
READ MORE
3 LESSONS I LEARNED FROM MY CORPORATE DAY JOB
 - 
A cautionary tale about leaving your brand messaging up to chance, and why your messaging can’t stop at the sale.
READ MORE
HOW TO TAILOR YOUR BRAND MESSAGING TO YOUR BUYER PSYCHOLOGY
 - 
Your buyer psychology is the antidote to every piece of bad marketing advice you've ever received. Learn how to parse it out and apply it to your messaging to build high-converting relationships with your audience.
READ MORE
USING ARCHETYPES IN MARKETING TO AVOID DISASTER AND ATTRACT AN AUDIENCE
 - 
When you understand brand archetypes, you unlock a criminally easy way to steer clear of marketing disasters and to put your brand miles away from your competition. But don't take my word for it.
READ MORE
YOUR BRAND'S IDENTITY IS NOT YOUR IDENTITY
 - 
How and why to put some much-needed personal space between you and your brand, and why your copy shouldn't sound like you.
READ MORE
YOUR BRAND POSITIONING STATEMENT NEEDS TO PULL ITS WEIGHT
 - 
If you can't articulate your positioning, sooner or later, you won't have a business to position. Your brand positioning statement doesn't have to be revolutionary, but it does need to be written very carefully.
READ MORE
3 LESSONS I LEARNED FROM MY CORPORATE DAY JOB
 - 
A cautionary tale about leaving your brand messaging up to chance, and why your messaging can’t stop at the sale.
READ MORE
HOW TO TAILOR YOUR BRAND MESSAGING TO YOUR BUYER PSYCHOLOGY
 - 
Your buyer psychology is the antidote to every piece of bad marketing advice you've ever received. Learn how to parse it out and apply it to your messaging to build high-converting relationships with your audience.
READ MORE
WHY YOUR BRAND SHOULD BE THE PROTAGONIST
 - 
It's a fact: dynamic characters attract loyal audiences.
READ MORE
A DEFINITION OF A MISSION STATEMENT AND VISION STATEMENT (THAT'S ACTUALLY USEFUL)
 - 
How to translate the concept of mission, vision, and your core values from nauseatingly corporate buzzwords into tools that are actually helpful for running your business.
READ MORE
PICKING A BRAND STORYTELLER
 - 
Good brand storytelling is a combination of acting and artistry. So how do you know if you've got the right wordsmith?
READ MORE
WHO TO WORK WITH AND DIY COPYWRITING TOOLS YOU CAN TRUST
 - 
Let's say that Lexicon Copy Co. just isn't working out for you. If not me, then... who?
READ MORE
HOW TO PICK A COPYWRITING SERVICE THAT SUPPORTS YOUR STORY
 - 
Matching your brand to the service that achieves your goals, instead of just ticking a box on your to-do list.
READ MORE
WRITING A FUNCTIONAL BRAND VOICE GUIDE
 - 
Let's be honest: most brand voice guides are afterthoughts in a bigger brand guideline document. Here's how to write (and understand) a brand voice guide that's functional, not ornamental.
READ MORE
5 BRAND MANIFESTO EXAMPLES FOR ARTISTIC, CREATIVE, OR POWERFUL BRANDS.
 - 
Your brand manifesto is like a mission statement that your clients *actually* want to read. Here are 5 frameworks you can use to draft one that is powerful, artistic, creative, or motivating: whichever fits your brand persona best.
READ MORE
WRITING A BRAND STORY WITHOUT PLOT HOLES
 - 
Customers notice when there's gaps in your brand story. Here's how all the pieces of your messaging work together to tell one story and create a consistent brand experience.
READ MORE
HOW PROTECTING CONSUMER CHOICE BUILDS BRAND LOYALTY
 - 
How to build a loyal client base by treating your customers like the adults they are.
READ MORE
WHAT IT MEANS TO HAVE A BRAND PERSONA THAT "CUTS THROUGH THE NOISE."
 - 
Copywriters love to promise that your brand will "Cut through the noise." It's a nice promise, but here's how you can actually achieve it.
READ MORE
WHEN YOUR MARKET IS SATURATED, DON'T TRY TO SOUND UNIQUE
 - 
How to steer clear of try-hard stereotypes and actually capture attention with your messaging.
READ MORE
I’m a brand voice designer who strangely enjoys writing mission statements.
Brand Strategists & Creative Directors
I solemnly swear to send you the most prepared clients of your life.
brand & web designers
I love nothing more than to infuse decadent amounts of brand personality into every kind of deliverable.
MArketing & creative Agencies

looking for a co-author?

You're in luck,
I just might know a guy.

Partnerships, white label services, and strategy for hire.

DID YOU KNOW THAT THE "CO" IN "LEXICON COPY CO" STANDS FOR CO-LLABORATION?

Okay, not really. But collaboration is near and dear to my heart, and I'd love to discuss the opportunity of working together.

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